The volume of information we deal with is exploding, the pace of life accelerates, pressure increases, and everything seems to be “right now.” What do you do when research and careful planning just isn’t possible any more?
Thor Muller explores some of the answers in “Get Lucky: The Business of Planned Serendipity.” Planned serendipity is the practice of making unexpected discoveries. By definition, we don’t know when serendipity will strike, but we can foster the conditions for it to occur early and often in and around our organizations.
Thor is CTO and co-founder of Get Satisfaction in San Francisco, where he founds and advises startups that make a difference to real people. His experience as a Web pioneer bridges design and technology. Thor is a true believer in social entrepreneurship.