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Whitney Hess

Whitney is a user experience design consultant based in New York City. She helps make stuff easy and pleasurable to use.
 
Whitney consults primarily with startups, most notably Seamless, Boxee, House Party, NeedFeed, and RedStamp. In addition, she has collaborated with Happy Cog on projects for the U.S. Holocaust Memorial Museum and Scientific American.

Prior to going independent, Whitney was on the design team at Liquidnet, an international financial software company. Previously, she was an interaction designer at Digitas and Tribal DDB, where her clients included American Express, The New York Times, Allstate, Claritin, Tropicana, and EarthLink.
 
Whitney received a Master’s in Human-Computer Interaction (HCI) and a Bachelor’s in Professional Writing and HCI, both from Carnegie Mellon University. She writes about improving the human experience on her blog, Pleasure and Pain .