Silvia is passionate about UX, specializes in conceptual design, business innovation and strategy, and loves to connect supposedly unconnected dots. Her expertise lies in understanding problems, identifying needs and constraints to create valuable products and services. She believes that organizational transformation is about people, not processes, and that organizations with happy people perform better and achieve better results in the long run.
As a natural facilitator, she develops projects in a COllaborative way, applying COworking and COdesign with users and stakeholders at every step of the design process. She believes that happiness is a journey, not a destination, and so, she applies it at a personal and professional level everyday.