Today everything and everyone is always connected, everywhere. Leading organisations are no longer about single products or specific features; but about the relationships we form with them, how well these adapt to who we are, and how these complement how we choose to live our lives.
How should organisations align their business efforts, processes and partners to exceed people’s increasing expectations?
How should brands deliver a cohesive experience across an evolving offering of products and services efficiently, without losing focus?
What's necessary to account for being part of a much-wider value ecosystem in an age of ever-accelerating change in the technological landscape?
In his keynote, Alvaro will talk the necessary components for today's organisations to thrive through Strategic Design and Experience Strategy.