Influencing behavior through the use of technology has become a distinct discipline in the field of Interaction Design. Long before Robert Fabricant declared that ‘behavior is our medium’ in 2009, designers have been looking towards behavioral science, social, environmental and consumer psychology for guidance on persuading users to take actions that support business, stakeholder and designer’s intent. Around this same time, foursquare burst on to the scene in the U.S. to become a phenomenological success, leveraging video game elements such as points, badges and leaderboards to drive addictive user behavior and engagement. The aftermath of such gave rise to the term ‘gamification’ as countless businesses scurried to duplicate the success of foursquare by adding game elements to their products and services.
Pulling from 15 years of experimentation and flexibility for teams/projects of various sizes, I will walk you through the components of a solid discovery and production process. My partners and I at Bunker have crafted and refined a process that works for us, our team, and our clients, but there are many ways to piece together a solution that works for you, your team, and your clients. Even if you’re a team of one.
We will learn how to thoroughly understand who we are designing and building for, what we want to provide to them, and what they'll want to accomplish when using the product we’re creating. We’ll look at the steps and tools necessary for building a discovery process that sets a solid foundation for production, and how to reference that foundation throughout a scrum/sprint-like process of development AND design. Bring a pen, a love for whiteboards and sticky notes, and an inquisitive mind ready to dive deep into imagination.
Sharing ideas and making decisions about which ideas to use or not to use is part of every design project. It’s something we do constantly, whether it be a quick idea that pops up in a conversation or a meeting dedicated to presenting design comps and collecting feedback. Getting feedback from clients, teams, and stakeholders can be terrifying. Many of us have had our designs berated during painful meetings that result in nothing actionable or useful.
If endless barrages of opinions have thwarted your design progress in the past, then this workshop is for you. Get the techniques to make sharing and discussing ideas a positive experience for everyone involved.
It's the small details that turn your product from one that's just tolerated to one that's loved. But how do you focus on details? This hands-on workshop will walk participants through the process of designing and refining microinteractions. We'll do exercises around Using The Overlooked and Speaking Human. Loops and Modes are the last part of microinteractions. We'll talk about when to use modes, and do an exercise around Long Loops: how to extend your microinteraction into the future.
When was the last time (ahem, yesterday) that you hacked or created a plugin to just get content to display in a way that you could do with raw code in 20 minutes? How about adding a 500K slider plugin just to do something that’s possible with two lines of jQuery?
We’ll take a deeper look at not just technology but also pricing and client-relationship strategies that may work in your long-term favor (whether freelancing or in-house) to keep your website running lean, strong, and efficiently for the long-haul.
Successful client management in today’s global economy requires a host of multicultural skills that are best executed with thoughtfulness and subtlety. In “Panda Diplomacy, Tiger Results,” design innovation leader Mel Lim discusses the various cultural approaches to doing business. At the end of the day, the goal is to achieve successful “tiger results”: deliver for clients; motivate employees; and advance business success. But for many companies around the world, the culture makes client management and attaining the goal challenging. It is the multicultural person in business today who will understand what is innate to a culture and how to navigate nuances to achieve the desired end.
In a digital world, what does storytelling mean for designers? We have augmented reality, touch screens, and even geolocation technology to tell everything from mysteries to children's stories to our audiences. The proliferation of screens also means we can spread our narratives across multiple viewports. In this workshop, Nigerian-born designer and illustrator Senongo Akpem gives you powerful techniques for telling engaging multi-screen narratives. A must if you are interested in digital storytelling!
Know anyone who's trained to run a marathon? Done it yourself? You might understand how involved it is: layering on the miles, tracking your progress, trying not to injure yourself. Even if you aren't personally acquainted with the pain and blisters, a mental model diagram can help you understand the details. The diagram gathers patterns from different perspectives and approaches that people have during their training, and it allows organizations to see how well they are supporting runners--and where they are failing.
Just as a Sitemap describes the hierarchical structure of a website, Content Models describe all of the content types on the new, target site, the elements of each, and prioritizes the type of content that ought to appear on a specific page type. It helps us define the content creation, design, and user experience concepts for the new site. This is especially important for the responsive web: because layout and user context is constantly changing, we have to make sure that content priorities are represented consistently across browsing platforms.
Recruiting unbiased, representative participants for your customer research ensures the validity and reliability of the data and feedback you gather. In this workshop, you’ll learn techniques for creating a pipeline of representative members of a product’s target audience who are willing, capable, and available to participate in research. You’ll do this by creating a screening questionnaire, and utilizing Facebook, Twitter, and Google Plus to launch a targeted (and free) participant recruiting campaign.
More and more designers are entertaining the idea of making their own fonts. Now that "real" web fonts are widely supported, web designers don't have to feel left out. Attendees will learn foundational concepts and skills for type design, and start making their own font in the workshop using the industry-standard FontLab Studio 5 (a fully-functional time-limited version will be given to workshop attendees in advance).