Carolyn has been working in the field of User Experience Design for over 16 years, as a consultant and practice leader for companies such as Open Text and Manifest Digital. Now an independent consultant, her areas of specialty include design strategy, team workshops, interaction design, information architecture, and user research and modeling. She has co-authored A Project Guide to UX Design with Russ Unger (now in its second edition) and Adventures in Experience Design with Anna van Slee. Due to her work in teaching and mentoring students and start-ups, Carolyn was named one of "Chicago's Tech 50" by Crain's Magazine.
In 2013, Carolyn co-founded ADMCi's School for Digital Craftsmanship, which provides customized, in-person training for individuals and organizations who wish to build skills in design thinking and tools of the trade. Also last year, Carolyn participated in UX for Good for the third time, working with the Dalai Lama center in Vancouver on introducing mindfulness skills (such as empathy) into school curricula.
Carolyn is in constant search of interesting trivia, strangely specific movie categories, and the perfect chocolate croissant.