Carolyn has been working in the field of User Experience Design for over 16 years, as a consultant and practice leader for companies such as Open Text and Manifest Digital. Now an independent consultant, her areas of specialty include design strategy, team workshops, interaction design, information architecture, and user research and modeling. She has co-authored A Project Guide to UX Design with Russ Unger (now in its second edition) and Adventures in Experience Design with Anna van Slee. Due to her work in teaching and mentoring students and start-ups, Carolyn was named one of "Chicago's Tech 50" by Crain's Magazine.
Joseph is a User Experience Architect focused on designing effective and innovative on-line and mobile applications. With over a decade of experience in software design and user research, Dickerson has made it his mission to make technology easier for people to use.
Andrew Hinton is an information architect at The Understanding Group, and the author of Understanding Context, published by O'Reilly in 2014. Andrew is a frequent, internationally invited speaker at design conferences, and a founding member of the IA Institute. He has nearly 20 years' experience helping clients and employers of all shapes and sizes make better places with information.
Dan Klyn has accrued 18 years of experience in information architecture practice, and is co-founder of The Understanding Group. He's interested in planning, strategy and architecture for places made of information, likes coffee an awful lot, and teaches information architecture at the University of Michigan School of Information.
Susan came to Mad*Pow from Bentley University, where she worked in the Design and Usability Center, while earning her M.S. in Human Factors in Information Design. Prior to that, she worked as a Product Manager for Constant Contact. Susan is an old hat at consulting, and has worked with clients ranging from startups to Fortune 500 firms. She has experience in online education, retail, business services, financial products, and healthcare industries.
Pamela is co-founder of Change Sciences, a user experience research and strategy firm for Fortune 500s, startups and other smart companies in financial services, tech, entertainment, healthcare and ecommerce. Over the past 15 years, she’s logged thousands of hours in the field trying to better understand how people use technology and run hundreds of UX studies on almost every type of site you could imagine.
Jason is a crazed evangelist for user experience design - accosting strangers with sermons on its value in solving business and social problems. He's a leader in the experience design practice at Manifest Digital, serves as an adjunct faculty member in the HCI Masters program at DePaul University and is Co-founder of UX for Good.
Anna is passionate (in, ahem, a professional way) about two industries: Play and Health. As Director of Product Development at Marbles: The Brain Store's Workshop, she is fortunate to marry her most favorite pursuits by creating fun products that build better brains.
Mark Wyner is a creative professional, technologist, family man, friend, soccer addict, meditator, and scorpion catcher. He is a co-founder of Bunker, where he and his teammates collaborate with clients to design and build great things in web, mobile, wearables, automotive, and IoT.